外贸索赔英语对话.docx

外贸索赔英语对话外贸索赔英语对话下面是小编给大家分享的有关外贸索赔英语对话，欢迎阅读。提出索赔A:Threeboxesofyourproductdidn'tcoincidewithyoursamplelasttime.A:上次你们的货物中有i箱品质规格与样品不符。B:I'venoideaofwhatishappening.Therehasn'tbeensuchathingwithus.Maybethefactorysentthewrongboxes.B:这是怎么回事，我们从来没发生过这样的事。也许是工厂方面搞错了。A:Hereiswhatdiffersfromyoursample.A:这是与样品不符的'东西。B:Igotit.lamcontactingthefactoryrightnow.B:我马上与厂方联系。B:Iamsorryandweareresponsibleforthemistake.wewillexchangeallmerchandisesthatfallshortofoursample.B:这次差错完全是我们的责任。非常抱歉。与样品不符合的货物全部无偿调换。A:Wewillnotgettothebottomsincethisisthefirstclaim.A:这次是第一次发生索赔，所以我们就不再深究了。B:Therewon'tbesuchthings.B:以后一定不会发生这类事了索赔谈判A:Mr.King.l'dliketodiscusstheindemnityclausewithyou.A:金先生.我想和你谈谈赔偿条款的问题。B:Allright.What'syouopinion?B：好的，你有什么想法?A:Youhaveprobablybeenadvisedthatabout30%ofthe200casesofcannedpearswerefounddamaged.Haveyourpeoplediscoveredtheexactcauses?A：你也许已经知道200箱鸭梨罐头中有30%左右严重损坏的情况。请问你们有没有找到确切原因?B：Iamsorrytosayitwasnotinroute.HereisthecertificateissuedbytheBostonHealthOffice.AndcloserinspectionrevealedthattincanswereevidentlybrokenthroughcarelesshandlingwhilebeingloadedontotheshipinGuangdong.AsIhavesaidbefore,thewholebusinessismostunfortunate.B：很抱歉，损坏不是在运输中发生的，这是波士顿卫生检疫局官员签发的证书，至于原因，我们仔细检查发现是锡罐被损坏了。很明显是在广东装船时，因搬运疏忽而造成的。我刚才讲过，整件事实属不幸。A:IhavetoremindyouthatourtermsareCIFportofBoston.Thisisacasethatoccurredaftertheanalysisatthefactory.Iamsureyouwillthinkitfairwhenwesuggestthatthetotalvalueoftheparcelshouldbereducedby40%andthatyoushouldgiveusanallowancebywayofcreditfortheamounttobesetagainstourfuturepurchasesofcannedfruitsfromyou.A:我不得不提醒你，我们的条款是波士顿到，损坏是在工厂抽样化验之后发生的我们建议在这批货从总价中削减40%，并予以我们补贴，这款项就用于将来向你们订购罐头水果时冲销，我们觉得这样对我们才公平。B:Well.sinceacertificateissuedbyyourHealthDepartmentisavailable.lthinkeverythingwillbeinorder.B:有了你们卫生部签发的证书，我想事情都会解决的。A:Iamverygladtohearofyourreadyagreement.Shallwesendyoualetterconfirmingthis?A：你这么痛快地同意了，我很高兴。我们将寄信让你们确认好吗?B:Sure.anytime.B:当然，随时都可以。