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下属建言与领导纳言——基于ELM理论一个被中介的调节模型 Title:AnAgent-mediatedRegulatoryModelforSubordinateFeedbackandLeaderAcceptance:BasedonELMTheory Abstract: Effectivecommunicationandfeedbackexchangebetweenleadersandsubordinatesplayapivotalroleinenhancingteamperformanceandorganizationalproductivity.Thispaperproposesanagent-mediatedregulatorymodelthatincorporatestheElaborationLikelihoodModel(ELM)tofacilitatetheprocessofsubordinatefeedbackandleaderacceptance.Themodelemphasizestheimportantroleofcognitivefactorssuchasmessageelaborationandmotivationalappealindeterminingtheeffectivenessoffeedback.Byintegratingagentmediation,themodelprovidesinsightsintohowleaderscanbetterunderstandandreacttosubordinatesuggestions,therebyfosteringapositivefeedbackculturewithinorganizations. 1.Introduction Inmodernorganizations,opencommunicationandcontinuousimprovementareessentialforlong-termsuccess.Constructivefeedbackfromsubordinatescanaidleadersinidentifyingareasforimprovement,encourageinnovation,andfosterasenseoftrustandcollaboration.However,theexchangeoffeedbackoftenfaceschallengessuchaspowerdynamics,communicationbarriers,andperceptualdifferences.Thispaperproposesanagent-mediatedregulatorymodelthataimstoaddressthesechallengesbyleveragingtheELMframework. 2.TheElaborationLikelihoodModel TheELMsuggeststhatindividualsprocessinformationandmessagesthroughtworoutes:thecentralrouteandtheperipheralroute.Thecentralrouteinvolvescognitiveelaboration,whereindividualscriticallyanalyzeandevaluatethecontentofthemessage.Theperipheralroutereliesonheuristicsandperipheralcuestoformquickjudgmentswithoutdeepprocessing.TheELMemphasizesthattheeffectivenessofpersuasivemessagesreliesontheextenttowhichindividualsengageinthecentralroute. 3.TheAgent-mediatedRegulatoryModel Theagent-mediatedregulatorymodelcombinesthebenefitsofagentmediationwiththecognitiveprocessesoutlinedintheELMtoenhancetheacceptanceofsubordinatefeedbackbyleaders.Themodelconsistsofthreecorecomponents:messageelaboration,motivationalappeal,andagentmediation. a.MessageElab