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ExerciseIIMr.SmithwrotetoMr.WangthathehadreceivedMr.Wang’sorder.WehavereceivedyourorderNo.60dated22ndMarch,forwhichwethankyou.Wehaveorderedthegoodsandwillreceivethemintwoweeks.Weshallappreciateitifyouwillsendusyourcataloguebyreturn(ofmail/post)(立即;迅速).Wethankyouforyourletterof14thApril.Weshallappreciateyourwritingussoon.TheManager(Semi-indentedstyle)Clarke&SmithLtd.68HighStreetLondonEC4EnglandDearSir,Wethankyouforyourletterof17thJanuary,askingusfordetailsandpricesofourelectricheaters.Wehavepleasureinenclosingourlatestpricelistandcatalogue,(together)withthedetailsofModelX-4.Pleasedon’thesitatetocontactusforfurtherinformation.Wearesogladtobeofservicetoyou.Yoursfaithfully,ElectricalAppliancesCo.(Signature)(Printedname)ManagerUnitTwoNocustomer,NobusinessNewcustomer,NewBusinessBeforeacompanyinChinaestablishnewbusinesswithnewcustomersinaforeigncountry,itcangatherinformationaboutthepotentialcustomersfromthefollowingsources:1.Banks2.ChambersofCommerceinforeigncountries外国商会3.TradeDirectory贸易行会行名录4.ChineseCommercialCounselor’sOfficeinforeigncountries中国驻国外商(务参)赞处5.BusinessHousesofthesametrade同业商行6.Advertisements7.Theintroductionfromone’ssubsidiaries(orbranches)oragentsabroad8.Self-introductionsorenquiriesreceivedfromthemerchantsabroadAttendanceattheexportcommodityfairs10.Beingamemberoftradedelegations&groupsvisitingabroadNowlet’scometothepointofhowtowriteabusinesslettertoestablishbusinessrelationswithnewcustomers.Suchlettersshouldtelltheaddresseesthefollowingthings:1.thesourceofinformation----howorwheredoyougethisname&address?2.yourintention----expressyourdesiretoenterinto(=establish)businessrelationswiththefirm.3.thebusinessscopeofyourfirm----whatlineofbusinessyouareinorwhatyoucantosellorwhatyouexpecttobuy.(thelinesofbusinessyouhandle)4.areferencetoyourfirm’sfinancialposition/standingandintegrity(财务状况和信誉)5.yourexpectationofcooperationandanearlyreply.Ontheotherhand,ifyouareanaddresseeofsuchaletter,howshouldyoudealwithit?Tocreategoodwillandleaveafavorableimpressiononthereader,y