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【口译】what-makes-a-good-conversation.doc

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【口译】whatmakesagoodconversation【口译】whatmakesagoodconversation【口译】whatmakesagoodconversationWhatMakesaGoodConversation?Recently,afriendphonedme.She’soneofthosepeoplewhocouldtalkunderwetcement.I’vediscoveredthatIcanevenputthephonedownandattendtosomethinginanotherroomwhileshe’stalkingandshedoesn’tevennotice.Asecondfriendphonedmethatnight.Iwasverytired,butIsoonforgotmywearinessasweanimatedlysharedouropinions,beliefsandpersonalexperiences.Timeflew,andasIwenttobedverylatethatnight,Ithought“Now,thatwasareallygoodconversation!”Itoccurredtomethatitmightbeaninterestingtopictoresearchformyspeechtonight.SoIaskedsomeofmyfriendswhattheythoughtmadeagoodconversation.Theyhaddifferentsuggestions,butallagreedonthreemainpoints:Mutualinterest,GiveandTake,Trust.Let’slookatthefirstoneMutualInterest.Aconversationhastobeofinteresttoallconcerned.Asonefriendsuggested,it’swhentwoormorepeoplevoluntarilyexplorethetopic.Buthowcanwebesurethatwearenotboringothers?Weneedtobesensitivetothecuesourlistenergivesus.Someonesuggestedifheispullingawayfromyourgrip,orstandingontiptoemakingdesperatesignalstosomeoneelseheprobablywantsout!Allmyfriendsagreedthataconversationthrivesonthebalanceofgivingandtaking.Conversationsarethebuildingblocksofarelationship,onetoldme.Ifitleanstoofarinonedirection,therelationshipwilltopple.Weagreedthatgivingandtakingcanbedoneboththroughspeakingandlistening.Throughtalkingwecanentertain,inform,advise,andsharepersonalexperiences.Wefulfillourlistener’semotionalneedswhenwesympathize,praiseorreassurehim.Bylisteningattentivelywecanmaketheotherpersonfeelgoodabouthimself,Wegivehimanoutletforhispentupfeelings,andasoundingboardforhisideas.Sincemostpeoplewouldrathertalkthanlistenthismeanswesometimeshavetogiveupourdesiretospeakinfavoroftheotherperson’sneedtotalk.Someonementionedactivelistening.Wecanrespondnon-verballywithoureyesandbodylanguagetodrawoutthespeaker.It’simportanttoaskquestionstoshowinterest.Open-endedquestions,LikeHowWhatWhereWhenWhyencouragethespeakertocontinue.Thenthere’sTrust.A