国家开放大学《管理英语2》形考任务5参考答案.pdf

国家开放大学《管理英语2》形考任务1-8参考答案形考任务5一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。1、—What’syourviewonourquestionnaire?—________________A.I’dliketogothere.B.Withmypleasure.C.Firstofall.We’dbetterchangeourquestionorder.2、—Ourcompanyisdoingacustomerservicequestionnaire.MayItakeyouamoment?—.A.Itdoesn’tmatterB.ByallmeansC.Ihavenoidea3、—?—Twiceaweek.A.Howoftendoyouuseourcompany’sproductB.WhendidyoubuyourproductsC.Whatdidyoubuyinourcompany4、Thequalityofquestionnairewill_____howmuchinformationweknowfromourcustomers.A.effectB.affectC.affections5、Customers______refusetofillingthequestionnairearenotpermittedtobuytheproduct.A.whatB.whichC.Who二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Questionnaires:Advantages&DisadvantagesEverycoinhastwosidesandquestionnairesarenodifferent.Withquestionnaires,theadvantagesoutweighthedisadvantages.AdvantagesofQuestionnairesComparedtoface-to-faceinterviews,questionnairesarecheaperforcollectingdatafromalargenumberofrespondents.Also,questionnairesareeasytoanalyze,andcomputersoftwarecaneasilycompletedataentryandmaketablesfornearlyallsurveys.Questionnairesarefamiliartomostpeopleasnearlyeveryonehashadsomeexperiencecompletingone.Questionnairesreducebiaswhentherearenocluestoaffecttherespondents.DisadvantagesofQuestionnairesOnemaindisadvantageofquestionnairesisthepossibilityoflowresponserateswhichreducesourconfidenceintheresults.Anotherdisadvantageistheyprovidelittleflexibilityfortherespondents.What’smore,manytimestherespondentisnotthesamepersonyousentthequestionnaireto.Finally,questionnairesarenotsuitableforsomepeople.Forexample,asurveytoagroupofpoorlyeducatedpeoplemightnotworkbecauseofreadingproblems.1.Theadvantagesofquestionnairearemorethandisadvantages.（T）2.Questionnaireisthecheapestwayforcollectingdatafromrespondents.（F）3.Questionnaireshavetheadvantageofbeinganalyzedeasilythroughthecomputersoftware.（T）4.Questionnaireissuitableforeveryone.（F）5.Therespondentisusuallythesamepersonyousentthequestionnaireto.（T）