国家开放大学《管理英语2》形考任务5参考答案.pdf

国家开放大学《管理英语2》形考任务1-8参考答案

形考任务5

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白

处的最佳选项。

1、—What’syourviewonourquestionnaire?

—________________

A.I’dliketogothere.

B.Withmypleasure.

C.Firstofall.We’dbetterchangeourquestionorder.

2、—Ourcompanyisdoingacustomerservicequestionnaire.MayItakeyou

amoment?

—.

A.Itdoesn’tmatter

B.Byallmeans

C.Ihavenoidea

3、—?

—Twiceaweek.

A.Howoftendoyouuseourcompany’sproduct

B.Whendidyoubuyourproducts

C.Whatdidyoubuyinourcompany

4、Thequalityofquestionnairewill_____howmuchinformationweknowfrom

ourcustomers.

A.effect

B.affect

C.affections

5、Customers______refusetofillingthequestionnairearenotpermittedto

buytheproduct.

A.what

B.which

C.Who

二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。

Questionnaires:Advantages&Disadvantages

Everycoinhastwosidesandquestionnairesarenodifferent.With

questionnaires,theadvantagesoutweighthedisadvantages.

AdvantagesofQuestionnaires

Comparedtoface-to-faceinterviews,questionnairesarecheaperforcollecting

datafromalargenumberofrespondents.Also,questionnairesareeasytoanalyze,

andcomputersoftwarecaneasilycompletedataentryandmaketablesfornearly

allsurveys.Questionnairesarefamiliartomostpeopleasnearlyeveryonehashad

someexperiencecompletingone.Questionnairesreducebiaswhenthereareno

cluestoaffecttherespondents.

DisadvantagesofQuestionnaires

Onemaindisadvantageofquestionnairesisthepossibilityoflowresponse

rateswhichreducesourconfidenceintheresults.Anotherdisadvantageisthey

providelittleflexibilityfortherespondents.What’smore,manytimesthe

respondentisnotthesamepersonyousentthequestionnaireto.Finally,

questionnairesarenotsuitableforsomepeople.Forexample,asurveytoagroup

ofpoorlyeducatedpeoplemightnotworkbecauseofreadingproblems.

1.Theadvantagesofquestionnairearemorethandisadvantages.（T）

2.Questionnaireisthecheapestwayforcollectingdatafromrespondents.（F）

3.Questionnaireshavetheadvantageofbeinganalyzedeasilythroughthe

computersoftware.（T）

4.Questionnaireissuitableforeveryone.（F）

5.Theresp