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Unit-民航服务英语ppt课件.ppt

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Ladiesandgentlemen,Unit1 AskingforInformationandBuyingTicketsUnit1 AskingforInformationandBuyingTicketsLesson1TelephoneCallforInformationLesson1TelephoneCallforInformationLesson1TelephoneCallforInformationLesson1TelephoneCallforInformationLesson1TelephoneCallforInformationDifferencesbetweenface-to-facecommunicationandcommunicationonphoneLesson1TelephoneCallforInformationLesson1TelephoneCallforInformationLesson1TelephoneCallforInformationLesson1TelephoneCallforInformationLesson1TelephoneCallforInformationLesson2BookingTicketsLesson2BookingTicketsLesson2BookingTicketsLesson2BookingTicketsLesson2BookingTicketsLesson2BookingTicketsLesson2BookingTickets1.我想订两张去上海的机票。4.我可以预定这个航班的一个商务座位吗？Lesson3IssuingTicketsLesson3IssuingTicketsLesson3IssuingTicketsLesson3IssuingTicketsLesson1TelephoneCallforInformationLesson3IssuingTicketsLesson3IssuingTicketsA:OK.Wouldyoufillinthisform,please? Yourname,passportnumber,route,date,contactingtelephonenumberandsoon. B:Hereyouare.Howmuchisit? A:Excuseme,doyouwantsingleorreturnticket? B:Singleticket,please. A:RMB1308.Yes,good-bye.Haveagoodtrip!Lesson3IssuingTicketsLesson3IssuingTicketsLesson3IssuingTicketsLesson3IssuingTicketsDuetothebadweather,theflightwillnotarriveonschedule.I’dliketochangetheQingdao-BeijingreservationandreserveaseattoTianjin.Iwouldliketoapologizefortheinconveniencecausedbythisdelay.我们每周二和周四都有航班飞往武汉。您想购买普通舱机票还是头等舱机票？1.Howoldareyou?3.Whatcalss/gradeareyouin?5.Whatdidyouhaveforlunch?Lesson4ChangingtheReservationLesson4ChangingtheReservationTask③Listenandwritedownthewordsyouhear. 1._____________________ 2._____________________ 3._____________________ 4._____________________ 5._____________________Lesson4ChangingtheReservationTask5Readandtrytotranslatetheabovesentences. 1、________________________________________ 2、________________________________________ 3、________________________________________ 4、________________________________________ 5、________________________________________Lesson4ChangingtheReservationLesson4Changing