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回复客户询盘邮件.doc

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在外贸业务中我们每天都在回复客人的询盘那么你的回复是否规范是否表达得明确而具体呢？这是我收集到的回复报价的英文样函和大家一起分享吧。说明涨价原因DearSirorMadam:Enclosedisournewpricelistwhichwillcomeintoeffecttheendofthismonth.Youwillseethatwehaveincreasedourpricesonmostmodels.Wehavehoweverrefrainedfromdoingsoonsomemodelsofwhichweholdlargestocks.Theexplanationforourincreasedpricesstemsfromthefactthatwearenowpaying10%moreforourrawmaterialsthanwewerepayinglastyearalongwithsomeofoursubcontractorshavingraisedtheirpricesasmuchas15%.Asyouknowwetakegreatprideinourproductandareproudofthereputationforqualityanddependabilitywehavebuiltover15years.Wewillnotcompromisethatreputationbecauseofraisingcosts.Wehavethereforedecidedtoraisethepriceofsomeofourproducts.Wehopeyouwillunderstandourpositionandlookforwardtoyourcooperation.WithbestregardsHillary说服买家涨价之前下单DearSirorMadam:Thisisregardingourquotationdated2Novemberandourmailofferdated8Novemberconcerningthesupplyofwidgets(小机具).Wearepreparedtokeepourofferopenuntiltheendofthismonth.Foryourinformationthemarketisfirmandgrowing.Thereisverylittlelikelihoodofanysignificantchangeinthevisiblefuture.Asthisproductisingreatdemandandthesupplyislimitedtosecureyourorderwewouldrecommendthatyouacceptthisofferwithoutdelay.YourssincerelyHillary对价格作出让步DearSirorMadam:Thankyouforyourmail.Wearedisappointedtohearthatourpriceforyourrequiredproductistoohighforyouracceptance.YoumentionedthatJapanesegoodsarebeingofferedtoyouatapriceapproximately8%lowerthanourquote.Weacceptyourpositionbutweareoftheopinionthatthequalityoftheothermakesdoesnotmeasureuptothatofourproducts.Althoughwearekeentodobusinesswithyouweregretthatwecannotacceptyourcounteroffer.Wedowanttotryandworkwithyouandmeetyourrequestbutthebestwecan