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Unit5WorkbookNameofcallerAddressHowdoyouthinktheoperatorsounds?HowdoesSarahGrantsound?3.WhatdoestheoperatorsaytoSarahtohelphercalmdown?4.WhatadviceshouldtheoperatorhavegivenMrsGranttoavoidmakingtheaccidentworse?Howdoyouthinktheoperatorsounds?HowdoesSarahGrantsound?3.WhatdoestheoperatorsaytoSarahtohelphercalmdown?4.WhatadviceshouldtheoperatorhavegivenMrsGranttoavoidmakingtheaccidentworse?WhatcouldMrsGranthavedonetoavoidtheaccidenthappening?ANEMERGENCYCALLMrsGrant(G)isringingtheemergencynumber.Herdaughterhashadanaccidentinthekitchenandisunconscious.Listentothephoneconversationwiththeoperator(O).O:Emergency.CanIhelpyou?G:You’vegottohelpme—mydaughter’shadanaccident.Idon’tknowwhattodo.O:Nowcalmdown.Tellmeyournameandphonenumber—slowly.G:Ummm…SarahGrant.Ohyou’vegottosendanambulancenow.O:YesIwill.Nowtakeadeepbreathandtellmeyourphonenumber.G:Yesyes…61619486.O:Good.Nowtellmewhat’shappened.G:Wellmydaughterwasstandingonatableinthekitchenandwasreachinguptothetopcupboardandshefell.Nowshe’sonthefloor.Herleglooksstrange—maybeit’sbroken.Andshehitherhead—she’sunconscious.I’veshoutedatherbutshewon’twakeup.Ohpleasehurry.O:Yeswewill…G:Ohthankyouthankyou.Goodbye…O:(interrupts)Nonodon’thangup—weneedyouraddress.G:OhsorryI’mjustsoworried.It’s12LoftStreetEastHorton.O:OK.12LoftStreetEastHorton?G:Yesyes!Pleasebequick.O:Right.Theambulanceisonitsway.G:Thankssomuch.Goodbye.O:Goodbye.ListeningtaskLookatthepicturesandthenlistentoParts1and2.Numbertheboxesbelowtoshowthecorrectorderofthepictures.2ListentoPart1againandwritedownaninstructionforeachofthefirst