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6SIGMA的部署和定义.pdf

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PARTI S4/IEEDEPLOYMENTANDDEFINE PHASEFROMDMAIC PartI(Chapters1and2)discussesthemeaningandbenefitsofawisely implementingSixSigma.BenefitsofanS4/IEEimplementationandexecution strategyarediscussed.S4/IEEimplementationandprojectexecutionroadmap ispresented. Alsowithinthispartofthebook,theDMAICdefinesteps,whichare describedinSectionA.1(part1)oftheAppendix,arediscussed.Achecklist forthecompletionofthedefinephaseis: DefinePhaseChecklist DescriptionQuestionsYes/No Tool/Methodology ProjectSelectionMatrixDoestheprojectclearlymaptobusiness strategicgoals/customerrequirements? Isthisthebestprojecttobeworkingonat thistimeandsupportedbybusinessleaders? COPQ/CODNDWasaroughestimateofCOPQ/CODNDused todeterminepotentialbenefits? Isthereagreementonhowhard/softfinancial benefitswillbedetermined? ProjectDescriptionCompletedaproblemstatement,whichfocuses onsymptomsnotsolutions? Completedagapanalysisofwhatthe customeroftheprocessneedsversuswhat theprocessisdelivering? 2S4/IEEDEPLOYMENTANDDEFINEPHASEFROMDMAIC DefinePhaseChecklist(continued) DescriptionQuestionsYes/No ProjectDescriptionCompletedagoalstatementwithmeasurable (continued)targets? CreatedanSIPOCwhichincludestheprimary customerandkeyrequirementsofthe process? Completedadrilldownfromahigh-level processmaptothefocusareaforthe project? Completedavisualrepresentationofhowthe project’s30,000-foot-levelmetricsalign withtheorganizationssatellite-levelmetrics ProjectCharterAretherolesandgoalsoftheteamcleartoall membersanduppermanagement? Hastheteamreviewedandacceptedthe charter? Istheprojectscopedsufficiently? CommunicationPlanIsthereacommunicationplanfor communicatingprojectstatusandresultsto appropriatelevelsoftheorganization? HastheprojectbeenrecordedinanS4/IEE projectdatabase? Team ResourcesDoestheteamincludecross-functional members/processexperts? Areallteammembersmotivatedand committedtotheproject? Istheprocessownersupportiveoftheproject? Hasakickoffteammeetingbeenheld? NextPhase ApprovaltoProceedDidtheteamadequatelycompletetheabove