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1stInternationalDesignManagementSymposium, Shanghai2006上海国际设计管理高峰会 JohnHeskett ChairProfessorofDesign设计系讲座教授 TheHongKongPolytechnicUniversity香港理工大学Question#1. Whatisdesign? 问题一 何谓设计?NewYork Times Magazine 1Dec.2002…orArtasCosmeticDesign?…或艺术作为装饰性设计?DesignasArt 设计作为艺术 DesignasaComplexBusinessActivity 设计作为复杂的商业活动Question#2. Howdoyouknowwhatnewproductstodevelop? Maybeyouhaveagoodidea(buthowdoyouknowifotherpeoplewillthinkitagoodidea?) Oryoumightneedtodosomeresearch. 问题二 你怎知道应该开发那些新产品? 或许你有一个很好的意念(不过,你又怎知道其它人 也认同呢?) 或者你需要做些调研工作。Research Marketresearch Whatothersaredoing Technologicaltrends Newpossibilities Social/culturaltrends Whatishappeninginsociety Userobservation DiscoveringandunderstandingneedsResearchisabasisforcreativesolutionsthatcanhaveverydifferentcharacteristics. 调研是提供有创意之解决方案的基本要素,可包括极之不同的性质。 Asimpleexample: Howtoextractjuicefromalemon. 一个简单的例子: 如何榨取柠檬汁.Howtoextractjuicefromalemon. Pressalemon. Separatejuicefromthepulpandseeds. Applyjuicetofurtheruse. 如何榨取柠檬汁? 擠柠檬 -把柠檬汁从果肉和果核分隔出来 -把柠檬汁作另外应用 Whichworksbest? 那個最好用? Whichwouldyoubuy? 你会买那一個?Question#3. Whatkindofdesignersdoyouneed? 问题三 你到底需要那一种设计师?engineeringdesign,productdesign,industrialdesign,ceramicdesign,decorativedesign,graphicdesign,illustrationdesign,informationdesign,typographicdesign,advertisingdesign,packagingdesign,branddesign,interiordesign,fashiondesign,textiledesign,patterndesign,softwaredesign,systemsdesign,interactivedesign,…Question#4. Wheredoyoupositiondesigninyourcompany? 问题四 你如何把设计在公司内定位?Designisdiverse,ithasmanyaspects,whichcanbeconfusing… 设计是多种多样的,有着许多方向,可能是有点混洧的… butitalsooffersmanystrategicchoices… 但它亦提供许多策略性的选择… soyouneedtotakedecisionsthatarerightforyourcompany. 所以你必需决定甚么才是适合你公司的。Question#5. Whatshouldbetheroleofdesigninproductdevelopment? 问题五 设计在产品开发中担当什么角色?Question#6. Doyouwanttoaddorcreatevalue? 问题六 你想增添或创造价值吗?• Addingvalue Modifyingexistingproductsandsystemsincurrentmarkets • Creatingvalue OpeningnewmarketsQuestion#7. Howtomanagedesignfor