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上海市虹口区2017度高三第一学期英语期终教学质量监控测试.docx

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虹口区2017-2018学年度高三第一学期期终教学质量监控测试2017.12 第I卷(共100分) II.GrammarandVocabulary SectionA Directions:Afterreadingthepassagebelow,fillintheblankstomakethepassagecoherentandgrammaticallycorrect.Fortheblankswithagivenword,fillineachblankwiththeproperformofthegivenword;fortheotherblanks,useonewordthatbestfitseachblank. HowtodealwithWhiners（抱怨不停的人）? Therearealwayssomepeopleradiatingnegativityintheworkplace.Forthem,thetemperatureisneverright,thebossisalwaysafool,thecanteenfoodisawful,andthey(21)______(treat)unfairly. Careerexpertssaysuchhabitualcomplainersarehighlycontagious(会蔓延的),(22)______attitudecaneasilyaffectanentireteaminacompany.“Whilesomecomplaintsmightbereasonable,(23)______aretakenfromthinair.Youneedtoseebetweenthesedifferenttypesandadopttherightstrategytowardseach,”saidLiMing,HRmanageratWal-Mart(China). Itisespeciallyhardtodealwithcomplaintsatwork(24)______youcan’tjustwalkawayorputyourcolleagues’wordsoutofmind.Ifyoudo,itwillhurtyourco-workersandyoumightbeisolated.Inateam-basedcompanyyoubelongtoagroupandneedtobehaveaccordingly.Butdon’tshowtoomuchsympathy.Listeningpassivelytoothers’complaintscoulddamageyourimageandgiveotherstheimpression(25)______youagreewiththem.“Listentothewhinersactively,”saidHRLi.“Helpthemfindasolution,orsee(26)______therearewaystoimprovethesituation.” ZhaiMin,24,asoftwareengineeratKingdeeInternationalSoftwareGroupinShenzhen,foundthat3elderlyworkerslikedtocomplainabouteverything,from(27)______(extend)workinghourstocheaphotelsonbusinesstrips.“Iletthemtalkabouttheiropinions,”shesaid,“Theyfeelbetterwhen(28)______(tell)someonehowtheywantthingstobe.” Butlisteningactivelyisfarfromenough.WangDianxue,27,isanInternetengineeratBeijingPushMarcomGroup.Hisco-workersalwayscomplainthattheircomputersystemsarenotworkingproperly.“Iaskaboutthespecificsandworktogetherwiththem(29)______(fix)everythingtechnically.”hesaid. HRmanagersbelievethatwhenstaffscomplain,itismoreamatterofrecognitionthananactualproblem.“Therealproblemisthatthewhinersdon’tfeeltheyarebeingtakenseriou