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团队员工多元化、团队沟通与团队绩效间关系研究.docx

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团队员工多元化、团队沟通与团队绩效间关系研究 Abstract: Teamdiversityandcommunicationhavebeenwidelyresearchedinrelationtoteameffectiveness.Inthispaper,weexploretherelationshipbetweenteamdiversity,communication,andteamperformance.Throughaliteraturereview,wefoundthatteamswithdiversememberswhoengageingoodcommunicationaremorelikelytoachievehigherperformancethanteamswithhomogenousmembersandpoorcommunication. Introduction: Teamsareanintegralpartofanyorganizationandplayacriticalroleinachievingorganizationalgoals.Thediversityofteammembersandeffectivecommunicationareessentialelementsincreatinghigh-performingteams.Thepurposeofthispaperistoexaminehowteamdiversityandcommunicationinfluenceteamperformance. Literaturereview: Teamdiversityreferstothedifferencesamongteammemberssuchasgender,age,education,andculturalbackground.Researchhasdemonstratedthatdiverseteamshavethepotentialtoachievebetterperformancethantheirhomogeneouscounterparts.Forexample,astudybyRichardetal.(2003)foundthatraciallydiverseteamswerebetteratproblem-solving,decisionmaking,andcreativity,leadingtohigherperformance. Severalfactorscontributetowhydiverseteamsoftenperformbetter.Adiverseteambringsarangeofperspectives,experiences,andskillstothetablethatcanleadtoabroaderrangeofideas,greatercreativity,andanimprovedapproachtoproblem-solving.Thisdiversitychallengestheteamtothinkcriticallyandconsideralternativeperspectives,leadingtomorerobustdecision-makingprocesses. Effectivecommunicationiscriticalinanyteam,anditisevenmoresoindiverseteamswheremembersmayhavedifferentcommunicationstylesandculturalnorms.AstudybyHsiehandYu(2018)foundthatthequalityofcommunicationinteamssignificantlyinfluencedteamperformance.Teamsthatcommunicatedwellweremorelikelytoproducehigherqualitywork,showingthathigh-qualitycommunicationisessentialtoachievinghigh-performancelevels. Effectivecommunicationindiverseteamsincludesactivelylisteningtoothers,clarifyingmessages,andprovidingfeedbacktoensurethateveryoneisonthesamepage.Teamswithgoodcommunicationaremorelikelytoresolveconflict