酒店英语口语礼宾部英语.docx

酒店英语口语：礼宾部英语
MayIhelpyousir?我可以帮你吗，先生？Howmanypiecesofyourluggagesir?你有多少件行李，先生？Aretheseyourluggage?这些是您的行李吗？Isthiseverything,sir？这是全部东西吗，先生？Letmehelpyouwithyourluggage.让我来帮您拿吧。Iwilltakecareofyourluggage.我会照看您的行李的。Justmomentplease,sir.I”llbringthemtoyourightaway.等一会儿，先生。我立刻送来。Thebellmanwillshowyoutoyourroom,sir.先生，行李生会送您到房间的。Hereisyourroomkey.给您房间钥匙。YoumayleaveyourluggageintheConcierge.您可以把行李放在礼宾部。Wouldyouliketoleaveyourluggagehere?您要存放行李吗？Don’tworry,yourluggagewillbesentupatonce.别担忧，您的行李很快就会送上去的。MayIknowyourroomnumber?您能告知我您的房间号吗？MayIhavealookatyourroomcard?我可以看一下您的房卡吗？DoyoumindifIputyourluggagehere?我把您的行李放在这里好吗？Pleasesignyournamehere.请您在这里签名。Wouldyoulikemetocallataxiforyou?你需要我为你叫一辆出租车吗？About60minutesbytaxifromheretoAirport.从这里到机场也许需要60分钟。I”msorrytohavekeptyouwaiting.对不起让你久等了。Wouldyoutellmeyourphonenumber?您能告知我您的电话号码吗？Afteryou,please．/Youfirst,please.你先请。Thisway,please这边请。IsthereanythingelseIcandoforyou？您还有什么事要我做吗？I’llsendtheluggageupbyanotherlift.我乘另一部电梯把行李送上去。Hereweare,sir,room1101先生，1101房到了。一．对客提问方式1.自己要做什么事时，就使用MayI~MayIhaveyourname,please?请问尊姓大名MayIhaveyourcheck-outtime,please请问您什么时候结帐离开？MayIseeyourpassport,please?请让我看一下您的护照好吗？2．麻烦客人时，可使用Couldyou~Couldyoufillouttheform,please?请您填写这张表格好吗？Couldyouwritethatdown,please?请您写下来好吗？Couldyouholdtheline,please?请不要挂电话好吗？3．询问客人的喜好或是做什么时，可使用Wouldyou~Wouldyouliketeaorcoffee?请问您要喝茶还是咖啡？Wouldyouliketotakeataxi?请问您要搭计程车吗？Wouldyoumindsittinghere?请问您介意坐在这里吗？WhenwouldyouliketovisitDaLiang?请问您想要何时参观大良？Whenwouldyouliketohavelunch?请问您想在哪里用餐？Whattimewouldyouliketoeat?请问您想何时用餐？Whowouldyouliketocontact?请问您想和谁联络？Whichkindofroomwouldyouprefer?请问您喜爱哪一种房间？Howlongwouldyouliketostay?请问您要逗留多久？Howmanyticketswouldyouliketobuy?请问您要买几张票？4．在供应建议帮助、征求意见时，可使用ShallI~或Wouldyoulikemetodo~?ShallIdrawthecurtains?请问需要我把窗帘拉上吗？ShallIdrawyouamap?请问要我为您画一张地图吗？ShallImakethereservationforyou?请问要我为您安排预约吗？