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—————————————————————————— LessonOne Courtesy:KeytoaHappierWorldHYPERLINK"http://www2.edu-edu.com.cn/lesson_crs78/self/eg_zhteg/soft/soft3/sound/text1.exe"Dr.NormanVincentPeale LearningGuide 人生活在群体之中,为了解决自己的衣食住行,处处都要与他人打交道。即使是在英国人称之为“自己的城堡”的家里,人们也必须和睦相处,才能相安无事。风烟四起,舌战连绵,轻者使团体和家庭面和心不和,重者会导致团体瓦解,家庭破裂。处理好人际关系的秘诀是什么?本文作者在多年心理咨询工作中得出结论:以礼待人。他认为,不可小看如何对待他人一事,礼貌不仅仅是个人举止问题,而且也反映一个人的人生观。他还提出了一些化解矛盾和冲突的具体建议,你不妨试试。1①ManyyearsagotryingHYPERLINK"javascript:;"tohelppeoplewitheverykindoftroubleleftmewithonesureHYPERLINK"javascript:;"conviction:inHYPERLINK"javascript:;"caseaftercasethedifficultycouldhavebeenovercome—ormightneverhavearisen—ifthepeopleinvolvedhadjusttreatedoneanotherwithcommoncourtesy. ①Manyyearsagotryingtohelppeoplewitheverykindoftroubleleftmewithonesureconviction...多年以前,帮助人们解决各种各样问题的过程使我深信......Tryingtohelppeoplewitheverykindoftroublecausedmetobelieveonethingfirmly…2①Courtesy,politeness,goodmanners—callitwhatyouwill,thesupplyneverseemstoHYPERLINK"javascript:;"equalthedemand."②It'sHYPERLINK"javascript:;"notsomuchwhatmyhusbandsays,"atearfulwifeconfides,"asthewayhesaysit.Whydoeshehavetoyellatme?Ihatemyboss,"agrim-facedofficeworkermutters."Henevershowsappreciationforanything.""Allwegetfromourteenagers,"aworriedparentsays,"isamoodysullenness." ①Courtesy,politeness,goodmanners-callitwhatyouwill,thesupplyneverseemstoequalthedemand.礼貌也好,客气,或文明举止也好,无论你称它什么,其供应似乎总是小于需求。Whetheryoucallitcourtesy,orpoliteness,orgoodmanner,people'sneedforitalwaysfargreaterthantheyshow.(peoplepracticelesscourtesythantheyshould.)②It'snotsomuchwhatmyhusbandsays,“atearfulwifeconfides,”asthewayhesaysit….一位泪流满面的妻子向我透露说,“(使我伤心的)倒不是我丈夫说的那些话,而是他说话时的态度......Awifeintearstoldme,“Whatmademesosadwasnotwhathesaid,buttherudewayhesaidit…”3SuchcomplaintsHYPERLINK"javascript:;"arenotlimitedtopeoplewhositinmystudy.HumanbeingseverywhereHYPERLINK"javascript:;"hungerforcourtesy.①"Goodmanners,"saidRalphWaldoEmerson,"aretheHYPERLINK"javascript:;"happywayofdoingthings."②AndHYPERLINK"javascript