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共享天下考研论坛BEC版bbs.kaoyansky.cn 共享天下考研论坛BEC版bbs.kaoyansky.cn Text2 Reading1hour PARTONE Questions1–8 Lookatthesentencesbelowandatthefiveextractsfromabookaboutstaffappraisalsandfeedbackontheoppositepage. Whichnewitem(A,B,C,DorE)doseeachstatement1–8referto? Foreachstatement1–8,makeoneletter(A,B,C,DorE)onyourAnswerSheet. Youwillneedtousesomeoftheselettersmorethanonce. Example: Someonehasleftacompetitortojointhiscompany. 0ABCDE1Genuinefeedbackwouldreleaseresourcestobeusedelsewhere. 2Managersareexpectedtoenabletheirstafftoworkeffectively. 3Expertsareunlikelytofacilitateamovetogenuinefeedback. 4Therearebenefitswhenmethodsofevaluatingperformancehavebeennegotiated. 5Appraisalstendtofocusonthenatureoftheface-to-facerelationshipbetweenemployeesandtheirlinemanagers. 6Theideathatemployeesareresponsibleforwhattheydoseemsreasonable. 7Despiteexperts’assertion,managementstructurespreventgenuinefeedback 8Anincreasingamountofeffortisbeingdedicatedtotheappraisalprocess. A Performanceappraisalisontheupandup.Itusedtorepresenttheonetimeofyearwhengettingonwiththeworkwasputonholdwhileenormousquantitiesofmanagementhourswerespentintheearnestritualofratingandrankingperformance.Nowthepracticeisevenmorefrequent.Thisofcoursemakesitallthemoreimportanthowappraisalisconducted.Humanresourcesprofessionalsclaimthatmanagersshouldstriveforobjectivityandthusforfeedbackratherthanjudgement.Butthesimplefactofthematteristhatthenatureofhierarchydistortstheconceptoffeedbackbecauseperformancemeasureareconceivedhierarchically.Unfortunately,alltoomanyworkerssufferfromtheinjusticesthatthisgenerates. B Thenotionbehindperformanceappraisal-thatworkersshouldbeheldaccountablefortheirperformance-isplausible.However,theevidencesuggeststhatthepremiseiswrong.Contrarytoassumptionsappraisalisnotaneffectivemeansofperformanceimprovement-itisjudgementimposedratherthanfeedback,ajudgementimposedbythehierarchy.Usefulfeedback,ontheotherhand,wouldbeinformationthattoldboththemanagerandworkerhowwelltheworksystemfunctioned,andsug