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健康幸福财富中国关心下一代家长教育工程567Peopleinuniforms.学法不当者CHINESESYMBOLToListen 中文听字的符号构成我们团队的口号学习效果的“金字塔”13听不清时的对话 1.Sorry,Idon’tquiteunderstand you.(followyou/catchyou) 2.I’msorry.Couldyouspeak slowly? 3.Ibegyourpardon?/Pardon?15迎接旅客上车 Goodmorning/afternoon/evening,sir/madam. MayIcheckyourticket?/Showmeyourticket Excuseme,Ms/Sir/Madamticket,please. Haveyourticketback. Geton,please./Getaboard,please. It’stimetoboardthetrain./It’stimetoget onboard(ofthetrain). Thankyou./Thanksalot. Youarewelcome./It’smypleasure./ Mypleasure./Don’tmentionit./Notatall./ Anytime!Awesome18时间表示法 (1)小时+分钟;(2)分钟past小时;(3)分钟to小时;(4)a.m.=inthemorning; (5)p.m.=intheafternoon,intheevening 旅客询问厕所情况 P:Excuseme,where’sthetoilet,please? C:There’soneateachendofthecoach. P:CouldIusethetoiletnow? C:Sorry,I’mafraidyoucan’t,sir. C:Thetoiletislockedwhilethetrainisstoppingatthestation.Butweareleavingverysoon.Justwaitamoment.Ok? P:Allright.乘务员TrainAttendant(ServiceMember) Peopleinuniforms列车长HeadConductor21列车运行时间情况 P:Whendoesthetrainarrive inBeijing? C:Atfivetonineinthemorning. P:Isthetrainontime? C:Yes,sir. P:What’sthenextstop,please? C:It’sZhengzhou,sir.TheaisleseatThewindowseat领座、领铺 CanIhelpyou?WhatcanIdo foryou?Uneedanyhelp? Thisway,please./Followme,please. Yourseatnumberis106. Pleasegototheotherendofthecoach.25车厢内作业 What’syournationality? Yourpassport,please. MayIknowyourname?MayIaskyoursurname? Spellyournameplease!confidence列车到达晚点情况 ThetrainarrivesinBeijingat… Areweontime? Thetrainis(dueto)arrivethereat… Thetrainisfiveminuteslate. Thetrainisfiveminutesbehind time./Wearedelayedaboutfiveminutes.告别用语 Attention,please.Thenextstationis…. Passengersfor…station,pleasegetready. Pleasegetyourluggage(belongings)readyforgettingoff. EnjoyyourstayinBigApple. WhichdoorshallIgetofffrom? Thedoorontheright. Hopeyoutakeourtrainnexttime.Rack尊重他人的三A原则32Securitycheck,please!34Waitingroom waitinghall Nosmokinghereplease学习礼仪的意义Theawardgoesto*** StoryaboutChinesetennisplayerLily Wangfujingice-creamwoman’sEnglish学习礼仪的意义礼仪:-个人风度为什么要进行职业生涯规