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.专业.专注. IV.SpeakingOut MODEL1I’vegottotalktoMrs.Parker. Susan:ParkerElectronicsSusanspeaking.HowmayIhelpyou? Mrs.Jones:ThisisWilliamJonesofSea-landLimited.I’mcallingfrom Australia.WouldyoupleasetransfermetoHelenParker, extension513? Susan:Pleasehold,Mr.Jones.I’llseeifMrs.Parkeridavailabletotake yourcall…I’msorry,Mrs.Parkerisoutoftheoffice.Can anyoneelseassistyou? Mrs.Jones:No.I’vegottotalktoMrs.Parker.It’surgent.Whenwillshe beback? Susan:I’mafraidsheisoutforthewholeday.MayItakeamessage? Mrs.Jones:TellherImusttalktoherrightaway.Yourlastshipmentwas damaged. Susan:Oh,whatapity.Isthereaparticulartimeyouwanthertocall you? Mrs.Jones:Shecangetintouchwithmeanytimetomorrowat613- 2775-2940. Susan:Letmerepeatthatback:Mr.JonesofSea-land,613-2775-2940; callassoonaspossibleregardingthedamagedcargo.You canbereachedalldaytomorrow. Mrs.Jones:Thesoonerthebetter.Thosemissingpartsareholdingup ourproduction. Susan:I’llgiveherthemessage,Mr.Jones.She’llgetbacktoyouas soonasshecan. Mrs.Jones:Thankyou.Good-bye. MODEL2Somethingunexpectedhascomeup. Script Bob:Hello. Susan:Hello,it’sSusanSmithfromParkerElectronics. Bob:Hi,Sue,Bobhere.Howisitgoing?What’sonyourmindday? .word可编辑. .专业.专注. Susan:I’mcallingonbehalfofmyboss,Mrs.HelenParker.Shewants someofyourinexpensivelate-modelDVDplayer. Bob:Wehaveagoodselectionthatshouldberightupyouralley.Doyou supposewecouldarrangeameeting? Susan:Shewashopingtogettogetherwithyouthisweek,ifpossible.She wantstogetgoingonthisrightaway. Bob:Letmecheckmyschedule.Yes,I’mfreeasthebreezeonFriday. Susan:Whynotmeetataboutteninthemorningatyouroffice? Bob:Soundgood.Let’sconfirmthat.I’lllookforwardtoseeingheratten onFriday. Susan:I’msureit’llbearewardingmeeting.Thankyou.Good-bye. [Later] Bob:Hello,BobSmithspeaking. Susan:Hello,Bob,thisisSusan.Somethingunexpectedhascomeup.I’m afraidwehavetocancelthemeetingwithyouonFriday. Bob:That’sdisappointing.Shallwemeetsomeothertime? Susan:She’dliketopostponethemeetinguntilMondayafternoon.Would thatbeconvenientforyou? Bob:Well,I’veg