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国开《商务英语1》形考任务单元自测5答案 适用专业及层次:电子商务、工商管理(市场营销方向)、会计学(财务会计方向)、 金融(保险方向)、金融(货币银行方向)、金融(金融与财务方向)、物流管理和 物业管理专科。试题及答案题目顺序是随机的,使用查找功能(Ctrl+F)进行搜 索 [题目1]________improveyourservice,youneedtomakemarketsurveyssoastoknowwhat yourcustomersarethinkinganddemanding. [答案]Inorderto [题目2]________yourcustomerswhattheyneedandmorethantheyexpectwilllead customerstoreturntoyou. [答案]Giving [题目3]Everybusinesshasitsupsanddowns,andso________everyperson. [答案]does [题目4]—Hello,David!Ihaven’theardfromyouforalongtime.Howhaveyoubeenrecently? —_________________________________. [答案]Notbad,thankyou. [题目5]—Hi,Lily,what’supwithMike?IheardthebossyellingatMikeearliertoday. —_________________________________. [答案]It’ssaidthatMikemadeamistakeandthentriedtocoveritup. [题目6]—IbetthatMikewishedyouhadtoldhimthatearlier. —_________________________________. [答案]Well,Mikeisn’tafool,hewon’tdothatagain. 题目7]IbetthatMikewishedyou________himthatearlier. [答案]hadtold [题目8]Inthiswayyouwillstay________inthesechangingtimes. [答案]competitive [题目9]Itisbettertotellsomeonetogetit________. [答案]fixed [题目10]—Oh.Butwhydidn’thejustownupandtellsomeone? —_________________________________. [答案]Hewastooscaredthathewouldbefired,Isuppose. 1 [题目11]Thequality,specificationsandpricesare________inourcontract. [答案]clarified [题目12]There-examinationresultsindicatethatone-thirdofthegoodsarenot_____standard. [答案]upto [题目13]Weareentitledtocancelitifyoufailto_____thecontract. [答案]honor [题目14]Wetryourbestto_____yourrequirement. [答案]meet [题目15]—Yourrequestforcompensationmademesurprised.Whathappened?— _________________________________. [答案]It’sbecauseofthequality. 二、听力理解:请听下面的对话,根据对话内容从A、B、C三个选项中选出一个最佳选项。 U5%20-%20Task%203.mp3 1.WhydidDavidcallJohn?{答案B} A.Hewantedtomeetanoldfriend. B.Hewantedtoaskforcompensation. C.Hewantedtotalkaboutanewcontract. 2.What’swrongwiththegoodswhichDavidhasbought?{答案A} A.Theyarenotuptothestandard. B.Theyarenotloadedontime. C.Theyarenotproperlyloaded. 3.HowdidDavidprovethatthegoodshavequalityproblems?{答案A} A.Hehad