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2021年招聘官如何为面试加分.doc

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TipsOnAcingJobInterviews--ForManagers招聘官如何为面试“加分”？It'snotalwaysacandidate'sfaultwhenajobinterviewgoessouth.Hiringmanagerscancommitalitanyofsins，suchasinterruptinginterviewstoanswerphonecalls，failingtotakenotes，actingboredordistracted，bad-mouthingtheirowncompanies，bullyingapplicants，orasking'gotcha'questionsfornoreasonatall，sayhuman-resourcesconsultants.Thecostofpoorinterviewsrangesfrombadhirestoalienatedjobapplicants.Atworst，untrainedhiringmanagerscanopentheiremployerstolawsuitsbyaskingquestionsdeemedillegalbyfederalnondiscriminationstandards.That'swhycompaniesarebringingincoachesandlaunchingtrainingprogramstoboostmanagers'interviewingskills.Arelativelysmallinvestment--anywherefrom$3,500to$30,000--canmakethedifference，hiringexpertssay，betweenateamthatoperatesatpeakperformanceandonewherebadhiresdragonproductivityandmorale.AtiDTechCamps，aCampbell，Calif.，campproviderwith655permanentandseasonalstaff，regionalmanagerswererequiredtocompleteadaylonginterviewworkshopthispastwinter.PropanesellerJ.S.West&Co.，ofModesto，Calif.，hadbranchmanagersparticipateinatwo-dayseminartostandardizeandenhanceinterviewprocedures.AndNetherlands-basedRoyalPhilipsElectronicsNVisrollingoutaprogramnextmonththatwillplacethousandsofU.S.managersinsmall-groupclassestohelpthemimprovethequalityofhiresandcandidates'experiencewiththecompany.Companiestendtoassumethatpracticallyanyonecanconductagoodinterview，saysPamelaSkillings，founderofNewYork-basedcareerconsultingfirmSkillfulCommunications，whichhasprovidedinterviewtrainingtoiDTechCampsandColumbiaUniversity，amongothers.Interviewingisajobskillinitsownright.Mostmanagers'wingit,'saidMs.Skillings，andincorrectlyassumetheycansimplyfollowtheirinstinctstotherighthire.Thatcanmeanthatonecandidategetsathoroughinterview，whileanothergetsashortersit-downifthebossisinabadmoodorbusy，sheadded.Suchinconsistencymayleadtounintentionallybiasedhiringdecisions，saidLaurenRivera，anassistantprofessoratNorthwesternUniversity'sKelloggSchoolofManagement.Herresearchhasfoundthatinterviewe