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亚马逊侵权道歉信.docx

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亚马逊侵权道歉信亚马逊侵权道歉信篇1Iapologizeforanymisunderstandingregardingthisitem'sstatus.Itappearsthatthecurrentavailabilityestimatelistedonourwebsitemaynotyetreflectthemostrecentinformationprovidedtousbyoursuppliers.Sometimesunexpectedfluctuationsinsupplycanaddtimetoouroriginalavailabilityestimate.Wehavelearnedthat"Spartacus:GodsoftheArena[Blu-ray]"isnowback-ordered,andoursupplierisnotabletotellusexactlywhentheyexpecttohavemoreinstock.Iapologizethatyouwerenotnotifiedsoonerofthischange.Tohelpcompensateyouforthisunexpectedchange,IhaveupgradedthemethodofshipmentforthisordertoExpressshippingatnoadditionalcharge.Iknowthatupgradingtheshipmentwillorneverinnowaycompensatefortheinconveniencecaused,pleaseunderstandthatwedocareforourcustomersanddoallwecantoavailthisitemforyou,inspiteofalltheeffortsourrelianceonsuppliersandmanufacturersforinformationabouttheirstock,hascausedthisdisappointment.Iamextremelysorryforthissituation.Further,Icanassureyouthatweareworkinghardtoobtainthisitemforyouandwewillshipitassoonasweareabletoobtainit.Thismeansthatwewillshiptheitemassoonaswereceiveitfromoursuppliers.Again,Iamtrulysorrythatwewerenotabletofulfillyourexpectationsforthislevelofservice.Ihopethatyouwillgiveusanotheropportunitytoprovethequalityofourservicetoyou.亚马逊侵权道歉信篇2Icompletelyunderstandyourconcerninthisregard.Pleaseacceptoursincereapologiesforthislistingonourwebsite.Customerfeedbacklikeyoursreallyhelpsuscontinuetoimproveourstoreandprovidebetterservicetoourcustomers.Thisbeingthereason,I’veforwardedtheinformationregardingthislistingtotheappropriatepeopleinternallytoinvestigatefurtherandtotakeappropriateactionstoremoveSuicideT-shirtsrelateditemsfromourwebsiteassoonaspossible.WerealizethisincidentreflectsnegativelyuponAmazon.caandthefeedbackyou'veprovidedhasbeenpassedontotherelevantpeople.Wedowanttomakesurethatoursiteissafeandconvenientforallbuyers,andforthatreasontherearerulesgoverningthelistingofcertainitems.SinceI'veforwardedthistotheappropriatedepartmentIcanassureyouthatsoonwewillremovethisitemf