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ISO17025AwarenessCourseCourseObjectivesHistoryofISO17025ScopeofISO17025ChangeofEmphasisinISO17025ISO17025-ManagementRequirementsReviewofrequests,tenders&contracts-4.4 thelaboratoryhasthenecessarycapabilityandresourcestomeettherequirements theappropriatemethodisselectedandiscapableofmeetingtheclients’requirements contractreviewistobeconductedinapracticalandefficientmanner changesagreedbybothparties(recorded) Salesisinvolvedatalltimes. Subcontractingoftestsandcalibrations-4.5 TheLaboratoryisresponsibleforsub-contractorsworkPurchasingservicesandsuppliers-4.6 Technicalapprovalofpurchaseorders Servicetotheclient-4.7 Accesstotesting(confidentialitytoothers) Complaints-4.8 Controlofnonconformingtestingand/orcalibrationwork-4.9 Correctiveaction-4.10 Preventiveaction-4.11 Controlofrecords-4.12 Internalaudits-4.13 Managementreview-4.14ISO17025TechnicalrequirementsEquipment-5.5 Records Includingsoftware Authorisedpersonnel Measurementtraceability-5.6 Calibration Referencestandards/materials Sampling-5.7 Handlingoftestandcalibrationitems-5.8Assuringthequalityoftestandcalibrationresults-5.9 Trendanalysis Statisticaltechniques Replicatingtests Reportingtheresults-5.10 Certificatesandreports OpinionsandinterpretationsSummaryQuestionandAnswers